Frequently Asked Questions

Where is Pilot Self Storage?

3817 US-431

Anniston, AL 36206

What are the office hours?

Monday - Friday: 8 AM - 4 PM

Saturday - Sunday: Closed

What are the access hours?

24/7

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What does drive-up access mean?

Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.